Q: What areas do you provide cleaning services to?
A: We offer residential and commercial cleaning services across Sydney's North Shore and Beaches.

Q: Are your cleaning services tailored to individual needs?
A: Yes, all our cleaning services can be customised to suit your specific requirements, whether it’s a one-off clean or regular maintenance.

Q: How do I book a cleaning service?
A: You can book your cleaning service by contacting us directly via phone or email or sending through a enquiry via the contact page. We’ll discuss your needs and schedule a convenient time.

Q: Are your cleaners insured and background checked?
A: Yes, all our professional cleaners are fully insured and have undergone thorough background checks to ensure your safety and peace of mind.

Q: Do I need to provide cleaning equipment and supplies?
A: No, our cleaners bring all necessary equipment and supplies to complete the job efficiently.

Q: How long does a typical cleaning appointment take?
A: The duration depends on the size and scope of the job. We will provide an estimate during booking.

Q: What if I’m not satisfied with the cleaning service?
A: Customer satisfaction is our priority. If you’re unhappy with any aspect of our service, please contact us within 24 hours, and we will address the issue promptly.

Q: Can I request the same cleaner for every visit?
A: Yes, where possible, we will assign the same cleaner to your property for consistency and familiarity.

Q: Do you offer one-off cleaning services or only regular cleans?
A: We offer both one-off and regular cleaning services depending on your needs.

Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards, bank transfers, and cash payments.

Q: Are there any cancellation fees?
A: Cancellation policies vary; please inform us at least 24 hours in advance to avoid any fees.

If you have other questions, feel free to get in touch for more information.